Billing Questions

How do I check the status of my subscription?

To check your subscription status, log in here.

How do I cancel my subscription?

To cancel your subscription:

  1. Log in to your account.
  2. If you don’t know your login you can click on Forgot Password so you can set a new password.
  3. Once you are logged in you will see your account information displayed, with a link below to cancel your subscription.

Once you click on Cancel your subscription you will see a confirmation page where you can confirm your cancellation.

How do I update my credit card information?

  1. To update your credit card information Log In to your account.
  2. Click on the blue Update Credit Card Details button to enter your new information

 

Need more help?

If you are a registered member Submit a ticket here.

If you are not a registered member, or you cannot log in for some reason, request help here.